The modern world has changed significantly over the past twenty years. There are a lot of changes that have taken place, and the eCommerce market has had to change as well. What was once a niche market has become the dominant way of purchasing things online.
In the
last two decades, more and more people have been buying online and enjoying
eCommerce's benefits, such as increased convenience, lower prices and easy
returns. In this blog post, you will know how an eCommerce website works and
get information on its advantages and disadvantages.
What is an E-Commerce Website?
An
e-commerce website is a website that sells goods and services using the
internet. It typically sells only to consumers (B2C), but some also sell to
business customers (B2B). The website works by having a variety of products
available for purchase. It then uses the online payment system to collect
money. Once the money is collected, the website sends the goods to the
customer. Many people prefer this type of website because it allows the
customer to purchase things without the hassle of going to a physical store.
How do E-Commerce Websites Work?
E-Commerce
websites work through a series of steps, utilizing website code, the database,
and third-party applications such as a payment processor or payment gateway.
E-Commerce
websites use SSL certificates to secure and encrypt all transferred data.
Sensitive data, including credit card information, should never be stored
within the website’s database unless the website adheres to all mandated
regulations, including PCI Compliance.
E-Commerce Websites Typically Work Like This:
- A potential customer navigates to an eCommerce website, whether via search engines, paid advertisements, referral traffic, etc.
- The eCommerce website connects to its database, which contains tons of data about the website’s categories, products, product dimensions and weight, articles and content, images, etc. The website requests this data to dynamically render any requested web pages.
- After browsing the eCommerce website, a potential customer adds a product or service to their virtual shopping cart and decides to check out.
- The shopper completes the checkout process and finalizes the transaction.
- The shopper’s credit card information is encrypted and sent to a Payment Gateway (Paypal, Razorpay, etc) to handle the credit card processing securely and remotely.
- Once the order is complete, and the payment has gone through, the website typically provides an estimated shipping time, a unique transaction number, a postal tracking number, etc. Most of these processes are automated and part of a good eCommerce website’s core functionality.
- As transactions take place, orders are stored in the website admin and sent to an order fulfilment team. Order fulfilment can be done in-house or by a third-party company/drop shipper
Advantages of eCommerce Websites
E-commerce websites have many benefits. That includes:
- Increased market reach (global customer base).
- Reduced costs for goods, services, shipping, etc.
- Secure & encrypted transactions.
- Shortened distribution chain.
- Faster order fulfilment.
- Better, more precise data for future sales forecasting.
- Targeted markets can be razor-focused, based on age, demographics, interests, etc.
- The potential for anonymity.
Disadvantages
of eCommerce Websites
The disadvantages of eCommerce websites are few and it includes:
- Customers can’t always see and touch the product in real life before purchasing.
- Potential customers must be somewhat tech-savvy, potentially limiting market reach.
- Less ‘personal’ shopping experiences.
- If not maintained properly, there is potential for fraud, data privacy issues, etc.
A
Con Conclusion
There are millions of e-commerce sites out there on the internet. To get that extra edge in this industry, you need to have inside knowledge of the industry. It would help you to grow your business if you had a whole idea about the forum you want to develop for your E-Commerce store.
Want to
take your eCommerce website to the next level?
Contact PC
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